🇨🇦 Canadian Privacy Policy for EE Dojo, Inc. (D/B/A ScribeMD.ai)

Last Updated: September 8, 2024

1. Purpose and Scope

EE Dojo, Inc. (operating as ScribeMD.ai) is dedicated to upholding the highest standards of privacy and protection regarding personal information in our care. We recognize our role as a trusted steward in the collection and management of sensitive information. This Privacy Policy explains how we collect, use, disclose, and protect information, ensuring that you are fully informed about your rights and the measures we take to uphold the privacy and security of your information.

2. Applicable Legislation

This policy is constructed in accordance with Quebec's Law 25, which amends the Act Respecting the Protection of Personal Information in the Private Sector. It also complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable provincial privacy laws.

3. Definitions

Personal Information: Any information which relates to a natural person, allowing that person to be identified.
Aggregated Information: Information grouped with other data in a way that makes it virtually impossible for you to be identified.
De-identified Information: Information that no longer allows the person concerned to be directly identified.
Anonymized Information: Information that irreversibly no longer allows the person to be identified directly or indirectly.

4. Information We Collect

We collect the following types of information:

Identifiers: Your name, email address, and other contact details.
Demographic Information: Such as your age, gender, and location.
Usage Data: Information about how you interact with our service, including features used and time spent on the platform.
Technical Data: This may include your IP address, browser type, device information, and other technical details related to your use of our service.
Payment Information: If applicable, information necessary to process payments.
User-generated Content: Any information you provide while using our services.

5. How We Collect Your Information

We collect information:

Directly from you when you register for our service, use our platform, or communicate with us.
Automatically through your use of our service, including through cookies and similar technologies.
From third-party sources, where permitted by law and with your consent.

6. Purposes for Collecting and Using Your Information

We use your information for the following purposes:

To provide, maintain, and improve our service
To communicate with you about our service, including notifications about changes or updates
To provide customer support and respond to your inquiries
To analyze usage patterns and improve user experience
To protect against fraudulent or illegal activity
To comply with legal obligations
For research and development to improve our services
To generate aggregated or anonymized data for analytical purposes

7. Consent

We obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law. Your consent must be clear, free, and informed, and given for specific purposes. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

8. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

With service providers who help us operate our business and deliver our services
In the event of a business transfer, merger, or acquisition
When required by law or to protect our legal rights
With your consent
In an anonymized or aggregated form that cannot identify you

Below is a list of entities we may share your information with:

Entity Type	Purpose
Cloud Service Providers	For hosting our services and storing data securely
Government Entities	When required by local regulations or legal obligations

9. Data Storage and Security

Your personal information is stored on secure servers located in Canada. We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption of sensitive data
Regular security audits and assessments
Access controls and authentication procedures
Employee training on data protection and security

However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate information
Withdraw your consent for future use and disclosure
Request deletion of your personal information by emailing support@scribemd.ai, subject to legal restrictions
Receive information about how your data is processed
Object to certain types of processing
File a complaint with the relevant privacy commissioner

11. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your personal information is no longer required, it will be securely destroyed or anonymized.

12. Automated Decision-Making

If we use automated decision-making processes that could have a significant impact on you, we will inform you and provide you with the opportunity to request human intervention, express your point of view, and contest the decision.

13. Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

14. International Data Transfers

While our primary data storage is in Canada, we may transfer personal information to other countries for processing. In such cases, we ensure that appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

16. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or to exercise your rights regarding your personal information, please contact our Privacy Officer at:

EE DOJO (D/B/A ScribeMD.ai)

10000 Washington Blvd, Suite 607

Culver City, CA 90232

Email: privacy@scribemd.ai

Last updated: September 12 2024